At the end of each billing period, this is usually at midnight on the last day of the month, the system will generate all your CDR's and Service Report and is accessible to you for download from our FTP server. You can access the FTP server by connecting to "ftp://188.8.131.52:21".
Your username can be found in the @voice portal over at 'Profile', 'Company Info', 'FTP Server Login'. The password is the same password for the @voice portal.
Should you have any issues accessing the FTP server, please contact our support team at firstname.lastname@example.org for assistance.