Account Management

Creating a New Account
Accounts is a representation of a logical or phyical endpoint into the @voice platform. Once an Account has been created, you will be able to add one or mul...
Thu, 25 Jun, 2020 at 10:10 AM
Creating a Connection for an Account
This information is only for non Microsoft Teams Account. ​ Once you have created an Account, you will need to specify to the @voice platform how do you int...
Thu, 25 Jun, 2020 at 10:15 AM
Connecting to @voice via SIP
Outbound / Call Termination (CTS) To setup a connection between your device or switch to the @voice platform, you will need to connect to our SIP Gateway. ...
Wed, 25 Mar, 2020 at 6:15 PM
Adding / Removing Channels
You can add or remove channels for a specific account by changing the 'Additional Channels' to the desired number of channels. The total number of...
Thu, 25 Jun, 2020 at 10:18 AM
Change an Account's Service Plan
This article is only for non Microsoft Teams ​ Due to varying circumstances, you may have the need to change an Account's Service Plan. You no longer ...
Thu, 25 Jun, 2020 at 10:19 AM
SIP End Point
The @voice platform enables connection of an Account through a SIP End Point. A SIP End Point uses a Username and Password combination to authenticate the A...
Wed, 11 Nov, 2020 at 9:36 AM