Atom Telecom Pty Ltd

General 4

• Rate Checker
• Switch Account or Connection to a Configured Number
• Porting Authority Form
• How Does Channel's Work?

Account Settings 4

• Low Balance Notification
• Change Your @voice Portal Password
• FTP Access
• Creating and Assigning a Sub User

Account Management 6

• Creating a New Account
• Creating a Connection for an Account
• Connecting to @voice via SIP
• Adding / Removing Channels
• Change an Account's Service Plan

See all 6 articles

Billing 4

• Perform an Ad Hoc Payment
• View Invoices
• What is the raw CDR format in?
• Service Report from FTP

Reporting 4

• CDR Reporting
• Summary Report
• Active Calls
• Service Charges

Number Request 4

• Ordering a Number
• Order a Number From the @voice Number Inventory
• Order a New Number (not from the @voice number inventory)
• Order a Block of Numbers

Number Porting 4

• Porting Numbers
• Porting a Simple Number @ CAT-A
• Porting a Complex Number @ CAT-C
• Porting Cut Over Process

Feature Management 9

• Call Forwarding
• Voicemail
• CLI / CLD Translation
• Ring Back Tone Generation
• Managing Media Relay

See all 9 articles

FAQ 6

• Forgot Your Password?
• I can't Assign a number to one of my Accounts
• Why is my CLI appearing with a 99900xxxxxxxx number?
• I can't dial out using when using the 02, 03, 04, 07,08 and 13
• SIP Response Codes

See all 6 articles

Microsoft Teams Setup 12

• Prerequisite for Microsoft Teams
• Overview
• Creating a Microsoft Teams Service Plan in @voice
• Adding the @voice Domain in Microsoft Admin Panel
• Activating the @voice Domain

See all 12 articles

Messaging 2

• Sending an SMS
• Creating an SMS Campaign

Address Book 2

• Create a New Address Book
• Example Use Case